Careers

Job Title: Vice President, Account Management
Deparment: GfK Media & Communications
Location: Washington D.C.
Job Code: VP–MC-WDC

Company Summary:

Headquartered in New York, GfK Custom Research North America (www.gfkamerica.com), is part of the GfK Group (www.gfk.com), the world's fifth largest market research company. GfK Custom Research North America combines the global resources of the GfK Group with the local knowledge of North America's leading research and consulting companies delivered by more than 700 employees in the US and Canada. Beyond our sector-specific experts, specialty practice areas and research centers of excellence, we deliver unmatched knowledge designed to help our clients grow their business.

By offering access to several of the world's largest databases combined with a full-range of ad-hoc research services, GfK Custom Research North America delivers proven, state-of-the-art solutions developed from a 360° view of each client's market. These include GfK Roper Reports®, GfK Starch® Ad Readership Studies, GfK Roper Public Affairs & Media public release surveys and more.

Position Summary:

Uses an understanding of client needs to prepare budgets and proposals that attract and retain key accounts.  Communicates regularly with current and potential clients to develop relationships, explore new business opportunities, and educate others about GfK Custom Research North America’s products and services. Maintains an active network of business leads.

Essential Duties and Responsibilities:

• Identify clients’ requirements and expectations.
• Prepare budgets and proposals to be submitted to existing and/or potential clients.
• Participate in sales calls to prospective clients.
• Meet with clients in-person or by phone.
• Develop an understanding of the research needs of existing clients.
• Propose new research ideas and/or directions to existing clients.
• Communicate study progress and issues to client.
• Furnish information on capabilities and experience to prospective clients.
• Identify opportunities for new business with existing clients.
• Provide input into project pricing.
• Balance needs of client with what is best for the company.

• Focuses on Client Service:  Anticipates and responds to customer/client needs by seeking and acting on their feedback and ensuring employees value the customer’s perspective.
• Speaking to Others: Is able to speak to others in one-on-one or small group settings.  Speaks clearly and in a manner that is easily understood by others.  Uses correct grammar and word usage.
• Listening to Others: Is able to grasp key pieces of spoken information. Pulls out key information when talking with one person or in a group.
• Achieving Goals: Works to achieve a goal or objective.  Shows a strong drive to follow through and complete what was started.
• Taking Initiative:  Takes action at work without being asked. Takes the lead in performing tasks or promoting new ideas or work methods. Shows a sense of urgency for completing critical work.
• Dealing with Stress: Works well in difficult settings or under stress.  Is able to work under tight time frames, heavy work loads or conflicting demands.
• Displays Professional Integrity:  Clearly demonstrates an understanding of ethical boundaries and an avoidance of potentially compromising business situations; avoids conflicts of interest, and handles confidential information appropriately.
• Managing Own Time: Is willing and able to manage time and set work priorities. Uses this to make sure work is finished on time.
• Writes with Impact:  Communicates in writing both non-technical and technical information in a clear, concise, and persuasive manner; composes documents in accordance with professional and company guidelines; utilizes correct grammar, spelling, and word usage.
• Valuing Quality: Strives for product or service quality by doing work carefully and with few errors.  Meets quality goals that have been set.  Makes sure to do work the right way the first time.
• Using Tables, Graphs, and Diagrams: Is able to read and use tables, graphs, and diagrams at work. Can set up tables, graphs and diagrams to sum up information. Is able to choose the best way to display the data.
• Taking Ownership: Takes responsibility for the completion of job tasks.  Is willing to take on and complete new tasks.  Owns up to mistakes and follows through with corrective actions.

Education:

BA/BS or MS desirable

Application Procedures:

We offer a very competitive salary and commission plan commensurate with your experience and a full benefits package. Please submit your resume and cover letter via email to hr.mn@gfk.com. Your submission must include Job Code "VP-MC–WDC” in the subject line of your email and provide salary requirements in order to be considered.

EOE/M/F/V